Find Answers
Our FAQ page is your go-to guide for everything you need to know before embarking on an unforgettable adventure. You’ll find answers to common questions about the best time to visit, visa requirements, and health precautions, as well as what to pack for a safari. The page also covers details on accommodations, safari vehicles, park fees, and the types of wildlife you can expect to see. Whether you’re curious about safety, dietary options, or tipping guides, the FAQ page ensures you’re fully prepared for a seamless and thrilling safari experience!
For further inquiries, feel free to contact us. We look forward to planning your dream safari adventure!
General Information
Twombili Tours is Tanzania-based safari company offering tailored safari experiences across Tanzania’s iconic national parks, game reserves, and cultural sites. Our safaris cater to all types of travelers, from luxury seekers to budget adventurers.
Our safaris cover major Tanzanian destinations, including but not limited to Serengeti National Park, Ngorongoro Crater, Tarangire National Park, Lake Manyara, and the Zanzibar Archipelago.
Yes, most travelers need a visa to enter Tanzania. You can obtain a visa upon arrival at major airports but we strongly advice you apply online before your trip to avoid hassles and inconveniences.
Pricing and Payment Methods
The cost depends on various factors, such as the number of days, level of accommodation, number of travelers, and the type of safari. Contact us for a customized quote based on your preferences.
Our packages typically include accommodation, meals, park fees, game drives, transportation, and an English-speaking guide. Flights, visas, personal expenses, and gratuities are usually excluded unless specified.
We accept bank transfers, major credit/debit cards, PayPal, Skrill and mobile payments (M-Pesa and Airtel Money). A deposit is required to confirm the booking, with the balance payable before the safari begins.
Yes, cancellations are subject to our cancellation policy. Refunds depend on how far in advance you cancel. Please check our terms and conditions for details.
Accommodation
We offer a range of accommodations, including budget campsites, mid-range lodges, luxury tented camps, and five-star resorts.
We offer both inside and outside park accommodations. Staying inside the park allows for early morning and late evening game drives, while outside accommodations can offer a more affordable stay.
It depends on your choice of a safari package, Luxury and most mid-range accommodations which are part of Luxury and mid-range safari packages cater to dietary requirements, including vegetarian, vegan, gluten-free, and halal options. Please inform us in advance.
Transport and Transfers
We use custom-designed 4×4 safari vehicles with pop-up roofs for optimal wildlife viewing. All vehicles are well-maintained and driven by experienced guides.
Airport transfers can be included upon request. Please check with us when booking your safari.
Bookings and Reservations
You can book through our website, email, or by calling our customer support team. A deposit is required to secure your booking.
It is advisable to book at least 3–6 months in advance, especially during peak seasons (June to October and December to February).
Yes, we accept last-minute bookings subject to availability. However, for the best experience, early booking is recommended.
Weather and Packing Tips
The best time depends on your interests:
June to October: Dry season, best for wildlife viewing.
November to May: Green season, fewer crowds, and beautiful landscapes.
July to September: Best time for the Great Migration in Serengeti.
Essential items include:
Light, breathable clothing in neutral colors.
A hat, sunglasses, and sunscreen.
A good camera with extra batteries.
Comfortable walking shoes.
Binoculars for better wildlife viewing.
A light jacket for cool mornings and evenings.
Tour Itinerary
Yes, we offer fully customizable itineraries to fit your schedule, budget, and preferences.
Our safaris range from 3-day short tours to 14+ day extended adventures, depending on your preference.
While we cannot guarantee sightings, our experienced guides will take you to the best locations where you have a high chance of seeing lions, elephants, rhinos, leopards, and buffalo.
Insurance Policy
Yes, we highly recommend that all travelers obtain comprehensive travel insurance before embarking on a safari. This should cover medical emergencies, trip cancellations, lost luggage, and any unforeseen circumstances.
No, we do not provide travel insurance, but we can recommend reputable insurance providers to ensure you have adequate coverage.
Your travel insurance should include:
Emergency medical expenses and evacuation.
Trip cancellation and interruption.
Loss of baggage and personal belongings.
Personal liability coverage.
Tipping Guides
Tipping is not mandatory but is highly appreciated as a way to recognize excellent service. Safari guides work hard to ensure you have an incredible experience.
A general recommendation is $10–$20 per day per traveler for guides and $5–$10 per day for camp staff. However, tipping is entirely at your discretion.
Tipping can be done at the end of your safari. It is best to hand the tip directly to your guide or use a tipping box provided at lodges and camps.
Support and Contact Information
You can reach us via:
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Email: contact@twombilitours.com
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Phone/WhatsApp: +255 699 164 126
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Website: www.twombilitours.com
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Our Social Media
Yes, our customer support is available 24/7 to assist you during your safari.
Our guides are trained for emergencies and will provide immediate assistance. We will also assist your insurance service provider to make sure you get quick medical evacuation services when necessary.
